SECURITY
Our website uses industry standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. This encryption technology protects your name, address, and credit card number during data transport.We proudly displays the Verified Secure Seal - Our website has been scanned using the ControlScan Verified Secure vulnerability scanner for over 11000 vulnerabilities. This site is tested weekly and on demand to pass the FBI/SANS Internet Security Test. Our website is:
99.9% FREE from Hacker crime.
Tested for thousands of vulnerabilities including the FBI/SANS TOP 20.
Notified immediately of any new vulnerabilities that may arise.
Safe from identity theft and credit card fraud.
In compliance with the Gramm Leach-Bliley, Children's Privacy, HIPAA, and Sarbanes Oxley Acts.
Delivery time:
Usually,we will send the goods within two working days after we get the payment. Once we ship out the shoes,we will provide you with the tracking numbers for tracking. Normally, it will take 3-5 working days for the shoes to travel to UK, 5-7working days to North America and 7-9working days to other areas.
Return policy:
If you are not satisfied with our shoes, you can ship back, we will refund the value of shoes to your next orders.. please make sure it's in unworn and unused condition and original packaging.Before return, please write down the item number (same as in our website) and your email address on paper and put it into the parcel so we know from you.
Customs policy:
For the customs inspection, we have many methods and experiences, so your package always will safe to deliver. But if there have a exception, like your package was held at your country customs, we will attempt to let it released, if not then, we will refund the value of shoes to your next order, but the shipping fees is not refundable. If the package have problem in Chinese customs, we will resend all, you will not need pay any other charge.
All packages must be signed for. If no one is home to receive your package, then it will be held in your local post office until you are able to sign for the package.
Site Policy
We are committed to protecting your privacy. The information you provide to us is not given or sold to any outside party except for the shipping company delivering your order. We only share your shipping address and phone number with the shipping company. The information we collect from you is used only to process and ship your order. Your email address is used only to provide you with an order confirmation and tracking number. Your phone number is used to contact you in case of a problem with the fulfillment or delivery of your order. If you have any questions, concerns, or comments about our privacy policy we would like to know so we can address them. Please contact us here.
Privacy Policy
To help us achieve our goal of providing the highest quality products and services, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy in order to explain our information collection practices and the choices you have about the way information is collected and used.
As we continue to develop our Web site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to any person, violations of Malleries'terms of use, or as otherwise required by law.
- We transfer information about you if Malleries is acquired by or merged with another company.
